Frequently Asked Questions

Everything you need to know about our timeless collections and services.

What is the philosophy behind Gaâla's designs?

Gaâla combines French elegance with sustainable craftsmanship, utilizing high-quality upcycled fabrics to create timeless, feminine silhouettes that transcend seasonal trends.

How long does shipping take?

We offer worldwide shipping. Orders are typically processed within 2-3 business days, with delivery times ranging from 5-10 business days depending on your location.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I ensure I choose the correct size?

Each product page features a detailed size guide. Since we use vintage-inspired tailoring, we recommend measuring yourself and comparing it to our specific garment measurements for the best fit.

Are your garments ethically produced?

Yes, ethical production is at our core. We work with small, family-run ateliers where artisans are provided with fair wages and safe working conditions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.